Raging Cynic

Moving quickly in reaction to eBay’s announcement of looming changes to feedback and fee scheduling systems, users banding together in protest. Buyers and Sellers are marking the week of February 18th as a week of boycott, putting both buying and selling on hold.

Sellers, long receiving the short end of eBay’s policy changes, are now planning vacations, spring cleanings, and, most worrisome for eBay, establishing themselves on competing websites.

eBay, long accused of unfairly raising fees, impotent and unhelpful customer support, and general disrespect for users among management and executive ranks, is so far reacting to this threat in an all too predictable manner of banning several of the users most vociferous in support of next week’s mass log-out. Among those banned, the producer of this video supporting the strike:

eBay's stubborn refusal to take user feedback into consideration, respect those who contribute most to its success, and lash out at those expressing dissatisfaction my be just the chink in the giant's armor needed by competing sites like Amazon Auctions and Yahoo! Auctions to lure those fed-up with putting so much into a community that gives less the bigger it gets.

This entry was posted on Monday, February 11th, 2008 at 3:47 am by steam and is filed under Tech. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.